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Kimpton Aluna Resort Tulum By Ihg, Tulum

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From168US$ /night
Check-in
20Apr2025Select date
Check-out
21Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Resort

Av. Itzamna, Aldea Zama 11-Poligono 0014, Lote 1, Tulum, Mexico

Kimpton Aluna Resort Tulum is an intimate sanctuary designed for those seeking a bohemian getaway. The resort is nestled within lush jungles, providing a peaceful setting away from the city's hustle. Its unique architectural design incorporates natural tones, handmade wood, and travertine marble, reflecting Tulum’s free-spirited essence. The property offers a variety of unique services, including complimentary beach shuttles and access to dynamic restaurants and bars.

Location

Kimpton Aluna Resort is strategically located near Playa Paraiso and Tulum National Park, making it an ideal base for exploring local attractions. It's within close proximity to various landmarks, including the Hernandez Gallery and Cenote Zacil-Ha. Guests benefit from easy access to transportation options and a complimentary beach shuttle.

Rooms

The resort features 78 air-conditioned rooms offering garden or pool views. Each room is exquisitely decorated and equipped with an iPod docking station, minibar, and flat-screen TV. Guests can expect modern amenities like private bathrooms complete with complimentary toiletries and plush bathrobes.

Eat & Drink

Onsite dining options include Parallel 20 and Aluna, both showcasing a bar and serving various cuisines. Experience authentic Mexican dishes, fresh sushi, vegan options, and refreshing smoothies. The resort ensures that guests enjoy a diverse culinary adventure within its vibrant atmosphere.

Leisure & Business

Guests can enjoy an outdoor swimming pool surrounded by tranquil gardens, offering a perfect spot for relaxation. The resort also features a 24-hour fitness center for guests seeking activity. A dedicated spa is available for wellness treatments, enhancing the overall tranquil experience.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
King Room
Max:
3 persons
38 m² 
Bed options:
1 King Size Bed
Garden view
Shower
Balcony
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Premium Queen Room
Max:
3 persons
38 m² 
Bed options:
2 King Size Beds
Garden view
Shower
Balcony
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Queen Room
Max:
3 persons
38 m² 
Bed options:
2 King Size Beds
Garden view
Shower
Balcony
Check Prices
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Getting around

Explore available ways to reach your dream destination

City Center
Tulum 1.1 mi
Airports
Aeropuerto de Playa del Carmen (PCM) 39.6 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Free parking
  • Off-site parking lot
  • Safe deposit box
  • 24-hour reception
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Baggage storage
  • Elevator
  • ATM/Cash machine
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness center
  • Snorkeling
  • Cycling
  • Yoga class

Services

  • Pet amenities available
  • Room service
  • Housekeeping
  • Laundry
  • Tours/Ticket assistance
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Packed lunches
  • Special diet menus

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cribs
  • Children's buffet

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Rooftop pool
  • Beach umbrellas
  • Sun loungers
  • Sun terrace
  • Garden area
  • Spa & wellness center
  • Body scrub
  • Facial
  • Treatment room
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Pool with view
  • Shallow end

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Dressing area
  • Patio
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Pants press

Bathroom

  • Free toiletries
  • Sink

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Location

Av. Itzamna, Aldea Zama 11-Poligono 0014, Lote 1, Tulum, Mexico
Map view
Av. Itzamna, Aldea Zama 11-Poligono 0014, Lote 1, Tulum, Mexico
Nearby
Mall
Super Chedraui
3700 ft
Store
Fresh Market
3600 ft
Restaurants
Taqueria Los Chachalacos
2000 ft
Av Coba Sur MZ 26 Lote 05 Esq Gama Oriente A un lado del Hostal Mayan Monkey
La Martina Tulum
3200 ft
Ave Coba S/N
La Pasadita Tulum
3500 ft
Av. Coba Entre Chedraui y Cruz Roja
El capitan
3600 ft
Tulum Avenue between Alpha and Jupiter Street
Juana Gallo
4700 ft
Av. Coba sur entre calle 3 y 5 oriente lote 1 Mz.89 Tulum Quintana Roo
Cafe Maya-Xel Tulum
3300 ft
Andador Kanbul Manzana 12

Reviews and Ratings

Feedback from previous guests about their experience
76%
liked the resort and would come back again
Spacious rooms
Comfortable bed
Location requires a car
High breakfast cost
7.6/10
Very good
Rooms
8.5
Location
7.2
Service
8.3
Dining
6.1
Guest reviews
7.6/10
based on 10 reviews
8.9
8.9/10 based on 160 reviews
Donald
United States of America, January  2025
7.6/10

I had a wonderful stay at the hotel, which is tucked away in a quiet neighborhood yet so close to Tulum's attractions. The rooms were quite spacious and nicely furnished, making my stay comfortable. The service was really warm and helpful, but at times, it felt a little slow. While the dining options had their moments, I found the breakfast prices getting a bit steep after several days. Overall, it was a good value for money, but there were a few areas for improvement.

Rooms
8.0
The rooms were very spacious and nicely furnished, providing a comfortable atmosphere during my stay.
Service
7.0
The service was welcoming and helpful overall, although I did experience some delays during busy times.
Location
9.0
The hotel is ideally located between the center of town and the beach strip, which made getting around super easy without being in the hustle and bustle.
Dining
6.0
The dining options were nice, especially enjoying the complimentary drinks in the early evening, but I found the breakfast prices too high after a longer stay.
Facilities
7.0
The facilities were decent and well-maintained, providing a nice environment to relax.
Alfred
United States of America, January  2025
7.8/10

I had an enjoyable stay at this hotel, tucked away in a lovely spot among the plants. The room was massive and the welcome drink was a nice touch. However, I did notice a damp smell in the room, which wasn't ideal. The staff was attentive and helpful throughout our visit. I appreciated the close proximity to Tulum's ruins, but access to some places could be tricky. Overall, it was a pleasant experience with just a few minor drawbacks.

Rooms
7.0
The room was massive and came with lovely robes, plus a nice welcome drink, but it had a damp smell that was somewhat off-putting.
Service
9.0
The staff was happy, polite, and very helpful; they informed us about our credit for additional meals and were always ready to assist with anything we needed.
Location
9.0
The hotel is perfectly situated between the center of Tulum and the beach, providing a nice getaway from traffic while still close to attractions like Tulum's ruins.
Dining
6.0
The dining options were tasty, but I found them to be a bit pricey, similar to the fees for other amenities like bicycle rentals.
Facilities
7.0
The facilities were well-kept, but again, some extras came with higher costs.
Layla
United Kingdom, January  2025
7.8/10

I had a wonderful stay at this hotel. The rooms were exceptionally clean and spacious, with a lovely large bathroom and shower area that made my mornings enjoyable. The staff was incredibly helpful and welcoming, ensuring that my needs were met. However, I felt the dining options were a bit limited, especially for breakfast, making it less than ideal. The location was convenient for both the town and the beach, but crossing the busy road was sometimes a hassle.

Rooms
9.0
The rooms were exceptionally clean, spacious, and well decorated, featuring a lovely large bathroom and shower area.
Service
10.0
The staff was extremely friendly and helpful, making sure nothing was too much effort to sort out for me.
Location
7.0
The hotel was conveniently located between the town and the beach; however, navigating the busy road between the two was a bit annoying.
Dining
5.0
The dining experience was so-so; I found the breakfast options sparse and felt the cost was high after several days, leading me to explore restaurants outside the hotel.
Facilities
8.0
Facilities were well-maintained, and I appreciated the complementary drinks in the late afternoon.
Bernard
United States of America, November  2024
8.0/10

I had a lovely stay at this hotel with charming rooms that felt like a hidden oasis among the plants. The service was exceptional, particularly how they handled our room credit for meals, making everything easy and stress-free. However, the location was a bit out of the way for both town and beach access, which meant a bit of extra walking or driving. Though the dining options were tasty, I found them to be somewhat pricey for what was offered.

Rooms
9.0
The rooms were incredibly spacious, featuring a swishy bed, elegant glass doors for the bathroom, and beautiful stone accents. I especially enjoyed being located on the ground floor, somewhat nestled in nature.
Service
10.0
The service was absolutely amazing and professional. They efficiently communicated about our $6000 pesos credit for meals, which made settling our bill a breeze.
Location
6.0
The hotel itself is in a new development, which I found peaceful and secluded. However, being about a 30-minute walk from town and an hour from the beach meant I needed to plan trips more than I’d like.
Dining
7.0
The dining experience was good; I enjoyed the food but found it sparse and a bit overpriced, similar to other amenities like bike rentals.
Facilities
8.0
Facilities were well maintained, and I appreciated the luxurious feel throughout the property, but I wish there had been more dining options.
Milton
United States of America, November  2024
8.2/10

I had a lovely stay overall, with spacious rooms overlooking the garden and pool, and a really comfortable bed that made for great nights' sleep. The service was friendly, and my experience with room service was quite positive. However, the location requires a car for easy access to nearby attractions since it's in a quieter area. Breakfast was decent but pricey after several days, leading me to explore local dining options outside the hotel.

Rooms
9.0
The rooms were really spacious, offering a beautiful view of the garden and swimming pool. The bed was exceptionally comfortable, making my stay very enjoyable.
Service
8.0
The service was friendly, and I appreciated the helpfulness of the staff. Room service was efficient, and the overall vibe was pleasant.
Location
7.0
The location is quite serene and upscale but requires a rental car to navigate easily. It’s tucked away between the beach area and downtown, making it a quieter spot.
Dining
7.0
Dining was pleasant with a nice selection, although after ten days, I found the cost of breakfast a bit high, leading me to venture out to local restaurants.
Facilities
8.0
The facilities were enjoyable, especially the pool area which was well-kept and provided a relaxing environment.
Spacious rooms
Location requires a car
Aiden
United Kingdom, October  2024
7.0/10

I had a pretty good time at the hotel! The rooms were spacious and offered a lovely view of the garden and swimming pool, which was perfect for my family. However, the service could use a bit more warmth, and while the location was nice, it felt a little isolated without a car. Overall, it was a decent stay, but there were a few things that could have been improved.

Rooms
9.0
The rooms were beautiful and really comfortable, with a cozy sofa bed for the kids. I loved how spacious they were while overlooking the garden and swimming pool, and the bed was particularly comfortable, making for great night's sleep.
Service
6.0
The service was professional, but I didn’t feel a particularly welcoming vibe. I had to plan some last-minute excursions myself since my requests for direct communication were kind of shrugged off.
Location
7.0
The hotel is nestled between the beach area and downtown, which creates a serene atmosphere. It’s in a quiet, upscale community, but honestly, it’s not very convenient for walking, so you’ll probably need a car to get around.
Dining
5.0
The dining was a mixed experience. While some meals were nice, I found the cost of breakfast quite high after 10 days, so I ventured out to nearby restaurants which ended up being more enjoyable.
Facilities
8.0
The pool area was lovely, and the overall amenities were well-kept. However, I expected a bit more considering the overall feel of the hotel.
Spacious rooms
Service not welcoming
Joe
United States of America, September  2024
7.4/10

I had a lovely stay at this hotel, which offered spacious rooms complete with a nice terrace. The amenities were impressive, making it a comfortable retreat. The service was warm and welcoming, although the internet and dining options could use some improvement. The location was peaceful and a nice mid-point between downtown and the beach, but some construction noise was a bit distracting. Overall, I found it to be a great value for money despite a few minor issues.

Rooms
9.0
The rooms were very spacious with a nice terrace and good amenities.
Service
8.0
The service was welcoming and warm, with responsive staff.
Location
7.0
The hotel is in a nice spot, midway between downtown and the beach, though there was some construction noise.
Dining
6.0
The dining options were good but not exceptional, and I found breakfast prices a bit high after several days.
Facilities
7.0
The facilities were satisfactory, but I did feel the Internet could have been better.
Spacious rooms
High breakfast prices
Ella
United Kingdom, August  2024
8.0/10

I really enjoyed my stay at this hotel! The rooms were stunning and incredibly comfortable, especially on the ground floor, which made for easy access to everything. The staff went out of their way to help me plan last-minute excursions and informed me about a generous credit I could use towards meals. However, I found the breakfast prices a bit steep after a few days, which nudged me to explore restaurants outside. Overall, I felt it offered great value for money despite a few minor drawbacks.

Rooms
10.0
The rooms are beautiful and very comfortable, especially on the ground floor, giving easy access to the restaurant and other amenities.
Service
9.0
The service was beyond nice; the staff helped me with planning excursions and informed me of a room credit I could use, which was a fantastic surprise!
Location
7.0
The hotel is in a peaceful, newly developed area that's a 30-minute walk from the town and about an hour from the beach, providing a quiet escape.
Dining
6.0
While I initially enjoyed breakfast, I did notice that the cost was quite high after several days which led me to explore dining options outside.
Facilities
8.0
The facilities were well-organized, including a lovely pool area that was enjoyable to relax in.
Alexander
United Kingdom, August  2024
7.2/10

I had a wonderful stay at this hotel, tucked away in a beautiful, quiet setting surrounded by lush greenery. The rooms were spacious and the large bathroom was a total bonus, but I was a bit disappointed that housekeeping didn’t clean my room until late afternoon and the bed linen seemed to be changed sparingly. The staff were genuinely nice and helpful throughout my stay, making a real effort to assist, even though there were a couple of times they provided incorrect information. Overall, it was a pleasant experience with some room for improvement.

Rooms
8.0
The rooms were very roomy and featured a lovely large bathroom and shower area, which I really appreciated. However, the cleaning schedule was a bit late in the day.
Service
7.0
The staff were all very friendly and helpful, always ready to assist when I needed something, although I did encounter some wrong information at times.
Location
7.0
The hotel is in a nice quiet area, not right on the main drag, which I found perfect for escaping the beach traffic. It's situated between the town center and the beach, so it's convenient if you have a car, but could be tricky without one.
Dining
6.0
I enjoyed the dining experience, especially the complimentary drinks during happy hour. However, I felt breakfast prices were quite high after a few days, prompting us to explore local restaurants instead.
Facilities
7.0
The facilities were decent, with some great amenities available, but I found some of them to be overpriced, which was a bit of a letdown.
Peter
United Kingdom, August  2024
7.4/10

I had a pleasant stay overall. The rooms were nice, clean, and offered a calm atmosphere, though they weren’t made up until the late afternoon and the bedding could’ve been changed more frequently. The service was particularly attentive, especially from Francisco, which added a personal touch. The location was alright, situated between the town and the beach but required a bit of a trek. Dining options were tasty, but I found the breakfast pricing a bit much after a few days. All things considered, it was a nice experience, though with some areas for improvement.

Rooms
7.0
The rooms were clean and calm, but they weren't made up until the late afternoon and the bed linen only changed once during my two-week stay.
Service
9.0
The staff were polite and helpful, particularly Francisco who ensured that any issues were promptly addressed.
Location
6.0
The location was decent, halfway between the town and the beach, which meant tackling a somewhat busy road frequently, but it kept us away from the noise of tourists.
Dining
7.0
The dining experience was good, with tasty options, but after several days, I found breakfast a bit pricey and started exploring local restaurants.
Facilities
8.0
Facilities were nice, giving a luxurious feel, but I expected a little more for the price.
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Rooms and Guests2 Guests, 1 Room