Kimpton Aluna Resort Tulum By Ihg, Tulum ~ Reviews, Room Choices & Prices 2025

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Key details

About the Resort

Av. Itzamna, Aldea Zama 11-Poligono 0014, Lote 1, Tulum, Mexico

Kimpton Aluna Resort Tulum offers a tranquil escape, blending intimate bohemian charm with upscale amenities. Nestled amidst lush greenery, this resort provides easy access to beautiful beaches and vibrant downtown Tulum. The resort emphasizes sustainability and modern design, showcasing natural tones and handmade materials throughout its spacious accommodations.

Location

Located within close proximity to Playa Paraiso and Tulum National Park, the resort allows guests to easily explore local attractions. The complimentary beach shuttle provides quick access to sandy shores, while nearby landmarks include cultural sites and shopping areas. The ambiance of Tulum adds to the resort's charm, with serene nature complementing the vibrant local culture.

Rooms

The resort features 78 air-conditioned rooms designed with a perfect balance of comfort and style. Spacious rooms boast private bathrooms with bathtubs or showers and offer serene views of the gardens or pools. Each room is also equipped with modern conveniences such as minibars, flat-screen TVs, and premium bedding.

Eat & Drink

Onsite restaurants at the resort provide guests with access to a variety of dining options, including authentic Mexican cuisine, fresh sushi, and vegan dishes. The Parallel 20 restaurant features a bar/lounge, while Aluna offers a relaxing bar atmosphere. Guests can also enjoy refreshing smoothies and cocktails by the poolside bar.

Leisure & Business

Guests can indulge in various leisure activities including a seasonal outdoor pool and a 24-hour fitness center. The resort features an outdoor swimming pool, spa services, and tranquil gardens. Bicycles are available for rent, allowing guests to explore the area and enjoy the natural beauty surrounding the resort.

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Select your room type

The resort provides a range of accommodations, including double rooms, family rooms, and suites, all with breakfast, free cancellations, and exclusive deals.

Essential King Room

Max:

3 persons

38 m²

Bed options:

1 King-size bed

Garden view

Shower

Balcony

room details

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Premium Queen Room Balcony Non-Smoking

Max:

3 persons

38 m²

Bed options:

2 King Size Beds

Garden view

Shower

Balcony

room details

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Essential Queen Room Two Queen Beds

Max:

3 persons

38 m²

Bed options:

2 King Size Beds

Garden view

Shower

Balcony

room details

Check Prices

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Price and Room Availability Calendar

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Getting around

Explore available ways to reach your dream destination

City Centre

Tulum 1.8 km

Airports

Aeropuerto de Playa del Carmen (PCM) 63.7 km

Facilities

Enjoy a range of amenities at the resort designed for your comfortable stay and remarkable experiences.

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
ATM/Cash machine
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre
Snorkelling
Cycling
Yoga class

Services

Pet amenities available
Room service
Housekeeping
Laundry
Tours/Ticket assistance
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Packed lunches
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's buffet

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Rooftop pool
Beach umbrellas
Sun loungers
Sun terrace
Garden area
Spa & wellness centre
Body scrub
Facial
Treatment room
Back massage
Head massage
Full body massage
Foot massage
Pool with view
Shallow end

Room features

Air conditioning
Mini-bar
Sitting area
Dressing area
Patio
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Trouser press

Bathroom

Free toiletries
Sink

Media

Flat-screen TV
AM/FM alarm clock

Location

Av. Itzamna, Aldea Zama 11-Poligono 0014, Lote 1, Tulum, Mexico

Map view

Av. Itzamna, Aldea Zama 11-Poligono 0014, Lote 1, Tulum, Mexico

City landmarks

Beach

Tulum Archaeological Site

2.9 km

Museum

Parque Nacional de Tulum

2.6 km

Mall

Super Chedraui

1.4 km

Pyramid of positive thinking

1.0 km

Caleta Tankha Playa

1.2 km

TulumMexico

Las Pinturas

2.5 km

Carlos

1.5 km

Gallery

Hernandez Gallery Tulum

2.0 km

Laguna Kaan Luum

2.3 km

Aldea Zama

Piramide del Pensamiento Positivo

2.5 km

Km 6 Coba Road Direclty in front of Rancho Santa Cruz

Tulum Monkey Sanctuary

2.1 km

km 8 Carretera Tulum-Coba

Cenote Zacil-Ha

2.1 km

Store

Mixik

2.3 km

Calle Polar Poniente n. 105 Entre avenida satelite y Geminis norte

MiNiAtUrE art Gallery

2.6 km

Coba Road

Temple of Doom

2.1 km

Andromeda Oriente 7

Xibalba Dive Center

1.8 km

Iglesia Pentecoste "Agua de Vida"

1.9 km

La Iglesia de Dios de la Profecia

1.9 km

Calle Osiris Sur 1096

Terreno Expoferia

2.0 km

Av Tulum S/N

Tulum Underwater

2.3 km

Dunosusa

2.0 km

Public Building

Casa de la Cultura

2.2 km

Santa madre de Guadalupe

2.2 km

Gallery

La Hoja Verde

2.2 km

Calle Alfa Sur 1066

Dos Aguas Park

2.4 km

Park

Parque Dos Aguas

2.3 km

Panna e Cioccolato

2.6 km

Templo "Emanuel"

2.4 km

Carretera Tulum Boca Paila KM 5.2

Casita Xaman

3.4 km

Beach

Las Palmas Public Beach

3.4 km

Nearby

Mall

Super Chedraui

1.1 km

Store

Fresh Market

1.1 km

Restaurants

Taqueria Los Chachalacos

580 m

Av Coba Sur MZ 26 Lote 05 Esq Gama Oriente A un lado del Hostal Mayan Monkey

Liefs

700 m

Av. Coba 107

Cafe Maya-Xel Tulum

1.0 km

Andador Kanbul Manzana 12

La Pasadita Tulum

1.1 km

Av. Coba Entre Chedraui y Cruz Roja

Totem Restaurant & Jazz Lounge

970 m

Condominio Quinto Sol

Juana Gallo

1.4 km

Av. Coba sur entre calle 3 y 5 oriente lote 1 Mz.89 Tulum Quintana Roo

Reviews and Ratings

Feedback from previous guests about their experience. <br />

76%

liked the resort and would come back

Spacious rooms

Comfortable bed

Location requires a car

High breakfast cost

7.6/10

Very good

Rooms

8.5

Location

7.2

Service

8.3

Dining

6.1

Donald

United States, January 2025

7.6/10

I had a wonderful stay at the hotel, which is tucked away in a quiet neighborhood yet so close to Tulum's attractions. The rooms were quite spacious and nicely furnished, making my stay comfortable. The service was really warm and helpful, but at times, it felt a little slow. While the dining options had their moments, I found the breakfast prices getting a bit steep after several days. Overall, it was a good value for money, but there were a few areas for improvement.

Rooms

8.0

The rooms were very spacious and nicely furnished, providing a comfortable atmosphere during my stay.

Service

7.0

The service was welcoming and helpful overall, although I did experience some delays during busy times.

Location

9.0

The hotel is ideally located between the center of town and the beach strip, which made getting around super easy without being in the hustle and bustle.

Dining

6.0

The dining options were nice, especially enjoying the complimentary drinks in the early evening, but I found the breakfast prices too high after a longer stay.

Facilities

7.0

The facilities were decent and well-maintained, providing a nice environment to relax.

Alfred

United States, January 2025

7.8/10

I had an enjoyable stay at this hotel, tucked away in a lovely spot among the plants. The room was massive and the welcome drink was a nice touch. However, I did notice a damp smell in the room, which wasn't ideal. The staff was attentive and helpful throughout our visit. I appreciated the close proximity to Tulum's ruins, but access to some places could be tricky. Overall, it was a pleasant experience with just a few minor drawbacks.

Rooms

7.0

The room was massive and came with lovely robes, plus a nice welcome drink, but it had a damp smell that was somewhat off-putting.

Service

9.0

The staff was happy, polite, and very helpful; they informed us about our credit for additional meals and were always ready to assist with anything we needed.

Location

9.0

The hotel is perfectly situated between the center of Tulum and the beach, providing a nice getaway from traffic while still close to attractions like Tulum's ruins.

Dining

6.0

The dining options were tasty, but I found them to be a bit pricey, similar to the fees for other amenities like bicycle rentals.

Facilities

7.0

The facilities were well-kept, but again, some extras came with higher costs.

Layla

United Kingdom, January 2025

7.8/10

I had a wonderful stay at this hotel. The rooms were exceptionally clean and spacious, with a lovely large bathroom and shower area that made my mornings enjoyable. The staff was incredibly helpful and welcoming, ensuring that my needs were met. However, I felt the dining options were a bit limited, especially for breakfast, making it less than ideal. The location was convenient for both the town and the beach, but crossing the busy road was sometimes a hassle.

Rooms

9.0

The rooms were exceptionally clean, spacious, and well decorated, featuring a lovely large bathroom and shower area.

Service

10.0

The staff was extremely friendly and helpful, making sure nothing was too much effort to sort out for me.

Location

7.0

The hotel was conveniently located between the town and the beach; however, navigating the busy road between the two was a bit annoying.

Dining

5.0

The dining experience was so-so; I found the breakfast options sparse and felt the cost was high after several days, leading me to explore restaurants outside the hotel.

Facilities

8.0

Facilities were well-maintained, and I appreciated the complementary drinks in the late afternoon.

Bernard

United States, November 2024

8.0/10

I had a lovely stay at this hotel with charming rooms that felt like a hidden oasis among the plants. The service was exceptional, particularly how they handled our room credit for meals, making everything easy and stress-free. However, the location was a bit out of the way for both town and beach access, which meant a bit of extra walking or driving. Though the dining options were tasty, I found them to be somewhat pricey for what was offered.

Rooms

9.0

The rooms were incredibly spacious, featuring a swishy bed, elegant glass doors for the bathroom, and beautiful stone accents. I especially enjoyed being located on the ground floor, somewhat nestled in nature.

Service

10.0

The service was absolutely amazing and professional. They efficiently communicated about our $6000 pesos credit for meals, which made settling our bill a breeze.

Location

6.0

The hotel itself is in a new development, which I found peaceful and secluded. However, being about a 30-minute walk from town and an hour from the beach meant I needed to plan trips more than I’d like.

Dining

7.0

The dining experience was good; I enjoyed the food but found it sparse and a bit overpriced, similar to other amenities like bike rentals.

Facilities

8.0

Facilities were well maintained, and I appreciated the luxurious feel throughout the property, but I wish there had been more dining options.

Milton

United States, November 2024

8.2/10

I had a lovely stay overall, with spacious rooms overlooking the garden and pool, and a really comfortable bed that made for great nights' sleep. The service was friendly, and my experience with room service was quite positive. However, the location requires a car for easy access to nearby attractions since it's in a quieter area. Breakfast was decent but pricey after several days, leading me to explore local dining options outside the hotel.

Rooms

9.0

The rooms were really spacious, offering a beautiful view of the garden and swimming pool. The bed was exceptionally comfortable, making my stay very enjoyable.

Service

8.0

The service was friendly, and I appreciated the helpfulness of the staff. Room service was efficient, and the overall vibe was pleasant.

Location

7.0

The location is quite serene and upscale but requires a rental car to navigate easily. It’s tucked away between the beach area and downtown, making it a quieter spot.

Dining

7.0

Dining was pleasant with a nice selection, although after ten days, I found the cost of breakfast a bit high, leading me to venture out to local restaurants.

Facilities

8.0

The facilities were enjoyable, especially the pool area which was well-kept and provided a relaxing environment.

Spacious rooms

Location requires a car

Aiden

United Kingdom, October 2024

7.0/10

I had a pretty good time at the hotel! The rooms were spacious and offered a lovely view of the garden and swimming pool, which was perfect for my family. However, the service could use a bit more warmth, and while the location was nice, it felt a little isolated without a car. Overall, it was a decent stay, but there were a few things that could have been improved.

Rooms

9.0

The rooms were beautiful and really comfortable, with a cozy sofa bed for the kids. I loved how spacious they were while overlooking the garden and swimming pool, and the bed was particularly comfortable, making for great night's sleep.

Service

6.0

The service was professional, but I didn’t feel a particularly welcoming vibe. I had to plan some last-minute excursions myself since my requests for direct communication were kind of shrugged off.

Location

7.0

The hotel is nestled between the beach area and downtown, which creates a serene atmosphere. It’s in a quiet, upscale community, but honestly, it’s not very convenient for walking, so you’ll probably need a car to get around.

Dining

5.0

The dining was a mixed experience. While some meals were nice, I found the cost of breakfast quite high after 10 days, so I ventured out to nearby restaurants which ended up being more enjoyable.

Facilities

8.0

The pool area was lovely, and the overall amenities were well-kept. However, I expected a bit more considering the overall feel of the hotel.

Spacious rooms

Service not welcoming

Joe

United States, September 2024

7.4/10

I had a lovely stay at this hotel, which offered spacious rooms complete with a nice terrace. The amenities were impressive, making it a comfortable retreat. The service was warm and welcoming, although the internet and dining options could use some improvement. The location was peaceful and a nice mid-point between downtown and the beach, but some construction noise was a bit distracting. Overall, I found it to be a great value for money despite a few minor issues.

Rooms

9.0

The rooms were very spacious with a nice terrace and good amenities.

Service

8.0

The service was welcoming and warm, with responsive staff.

Location

7.0

The hotel is in a nice spot, midway between downtown and the beach, though there was some construction noise.

Dining

6.0

The dining options were good but not exceptional, and I found breakfast prices a bit high after several days.

Facilities

7.0

The facilities were satisfactory, but I did feel the Internet could have been better.

Spacious rooms

High breakfast prices

Ella

United Kingdom, August 2024

8.0/10

I really enjoyed my stay at this hotel! The rooms were stunning and incredibly comfortable, especially on the ground floor, which made for easy access to everything. The staff went out of their way to help me plan last-minute excursions and informed me about a generous credit I could use towards meals. However, I found the breakfast prices a bit steep after a few days, which nudged me to explore restaurants outside. Overall, I felt it offered great value for money despite a few minor drawbacks.

Rooms

10.0

The rooms are beautiful and very comfortable, especially on the ground floor, giving easy access to the restaurant and other amenities.

Service

9.0

The service was beyond nice; the staff helped me with planning excursions and informed me of a room credit I could use, which was a fantastic surprise!

Location

7.0

The hotel is in a peaceful, newly developed area that's a 30-minute walk from the town and about an hour from the beach, providing a quiet escape.

Dining

6.0

While I initially enjoyed breakfast, I did notice that the cost was quite high after several days which led me to explore dining options outside.

Facilities

8.0

The facilities were well-organized, including a lovely pool area that was enjoyable to relax in.

Alexander

United Kingdom, August 2024

7.2/10

I had a wonderful stay at this hotel, tucked away in a beautiful, quiet setting surrounded by lush greenery. The rooms were spacious and the large bathroom was a total bonus, but I was a bit disappointed that housekeeping didn’t clean my room until late afternoon and the bed linen seemed to be changed sparingly. The staff were genuinely nice and helpful throughout my stay, making a real effort to assist, even though there were a couple of times they provided incorrect information. Overall, it was a pleasant experience with some room for improvement.

Rooms

8.0

The rooms were very roomy and featured a lovely large bathroom and shower area, which I really appreciated. However, the cleaning schedule was a bit late in the day.

Service

7.0

The staff were all very friendly and helpful, always ready to assist when I needed something, although I did encounter some wrong information at times.

Location

7.0

The hotel is in a nice quiet area, not right on the main drag, which I found perfect for escaping the beach traffic. It's situated between the town center and the beach, so it's convenient if you have a car, but could be tricky without one.

Dining

6.0

I enjoyed the dining experience, especially the complimentary drinks during happy hour. However, I felt breakfast prices were quite high after a few days, prompting us to explore local restaurants instead.

Facilities

7.0

The facilities were decent, with some great amenities available, but I found some of them to be overpriced, which was a bit of a letdown.

Peter

United Kingdom, August 2024

7.4/10

I had a pleasant stay overall. The rooms were nice, clean, and offered a calm atmosphere, though they weren’t made up until the late afternoon and the bedding could’ve been changed more frequently. The service was particularly attentive, especially from Francisco, which added a personal touch. The location was alright, situated between the town and the beach but required a bit of a trek. Dining options were tasty, but I found the breakfast pricing a bit much after a few days. All things considered, it was a nice experience, though with some areas for improvement.

Rooms

7.0

The rooms were clean and calm, but they weren't made up until the late afternoon and the bed linen only changed once during my two-week stay.

Service

9.0

The staff were polite and helpful, particularly Francisco who ensured that any issues were promptly addressed.

Location

6.0

The location was decent, halfway between the town and the beach, which meant tackling a somewhat busy road frequently, but it kept us away from the noise of tourists.

Dining

7.0

The dining experience was good, with tasty options, but after several days, I found breakfast a bit pricey and started exploring local restaurants.

Facilities

8.0

Facilities were nice, giving a luxurious feel, but I expected a little more for the price.